Warranty Policy
REMANUFACTURED
PRODUCT WARRANTY
LIMITED
WARRANTY ON REMANUFACTURED ALLISON TRANSMISSION MODELS
WHAT IS
COVERED
·
WARRANTY APPLIES – THIS WARRANTY IS FOR ALL REMANUFACTURED ALLISON TRANSMISSION MODELS
SOLD BY ATS TRANSMISSION AND USED IN THE APPLICATIONS LISTED BELOW, AND IS
PROVIDED TO THE ORIGINAL AND ANY SUBSEQUENT OWNERS OF THE VEHICLE DURING THE
WARRANTY PERIOD.
·
REPAIRS COVERED – THE WARRANTY COVERS REPAIRS OR REPLACEMENT, AT ATS TRANSMISSION
OPTION, TO CORRECT ANY TRANSMISSION MALFUNCTION RESULTING FROM DEFECTS IN
MATERIAL OR WORKMANSHIP OCCURRING DURING THE WARRANTY PERIOD. NEEDED REPAIRS OR REPLACEMENTS WILL BE
PERFORMED AT THE ATS TRANSMISSION SERVICE FACILITY.
·
OBTAINING REPAIRS – TO OBTAIN WARRANTY REPAIRS CONTACT ATS TRANSMISSION FOR INSTRUCTIONS.
·
SHIPPING –
THIS WARRANTY COVERS SHIPPING BOTH WAYS INSIDE THE CONTINENTAL US ONLY. IF
MALFUNCTION IS DETERMINED TO BE CAUSED BY ATS TRANSMISSION MATERIALS OR
WORKMANSHIP. FOR OVERSEAS SALES ATS WILL
ONLY PAY FOR SHIPPING INSIDE THE CONTINENTAL US. THE CUSTOMER WILL BE RESPONSIBLE FOR SHIPPING
COSTS INCURRED OUT SIDE THE CONTINENTAL US.
·
WARRANTY PERIOD:
-
IF THE TRANSMISSION WAS INSTALLED BY ATS TRANSMISSION – THE WARRANTY PERIOD FOR ALL COVERAGES FOR THE
TRANSMISSIONS INSTALLED BY ATS TRANSMISSION SHALL BEGIN ON THE DATE THE
TRANSMISSION IS INSTALLED. THE WARRANTY
PERIOD FOR ALL COVERAGES SHALL END AT THE EXPIRATION OF THE COVERAGE SET
-
IF THE TRANSMISSION WAS NOT INSTALLED BY ATS
TRANSMISSION – THE WARRANTY PERIOD
BEGINS THE DATE OF
WARRANTY
COVERAGE SCHEDULE
|
ALLISON TRANSMISSION APPROVED APPLICATIONS |
WARRANTY LIMITATIONS (WHICHEVER OCCURS FIRST) |
ADJUSTMENT CHARGE TO BE PAID BY CUSTOMER |
|||
|
|
MONTHS |
MILES OR KILOMETERS |
PARTS |
LABOR* |
|
|
SCHOOL BUS |
0 - 24 |
NO LIMIT |
NO CHARGE |
NO CHARGE* |
|
|
ON-HWY & Transit AGRICULTURAL
APPLICATIONS; INCL. REFUSE |
0 - 12 |
NO LIMIT |
NO CHARGE |
NO CHARGE* |
|
|
OFF-HWY INDUSTRIAL & CONSTRUCTION
MACHINERY |
0 - 6 |
NO LIMIT |
NO CHARGE |
NO CHARGE* |
|
*LABOR CHARGES WILL BE WAIVED ONLY WHEN IT IS DEEMED THAT THE MATERIALS USED IN THE TRANSMISSION OR WORKMANSHIP PERFORMED ON COMPONENTS OF THE TRANSMISSION BY ATS TRANSMISSION SERVICE ARE THE CAUSE OF MALFUNCTION. IF INSTALLATION ERROR OR OTHER USER ERROR IS DEEMED TO BE THE CAUSE OF MALFUNCTION STANDARD LABOR CHARGES WILL APPLY.
WHAT IS NOT COVERED
·
DAMAGE DUE TO ACCIDENT, MISUSE OR
ALTERATION – DEFECTS
AND DAMAGE CAUSED AS A RESULT OF ANY OF THE FOLLOWING ARE NOT COVERED:
-
FLOOD,
COLLISION, FIRE, THEFT, FREEZING, VANDALISM, RIOT, EXPLOSION, OBJECTS STRIKING
THE VEHICLE, OR ANY OTHER ACCIDENT;
-
MISUSE
OR ABUSE OF THE VEHICLE OR TRANSMISSION
-
INSTALLATION
INTO UNAPPROVED APPLICATION AND INSTALLATIONS;
-
ALTERATIONS
OR MODIFICATION OF THE TRANSMISSION OR THE VEHICLE;
-
IMPROPER
INSTALLATION OF THE TRANSMISSION;
-
ANYTHING
OTHER THAN DEFECTS IN ATS TRANSMISSION MATERIALS OR WORKMANSHIP.
NOTE: THIS WARRANTY IS VOID ON
TRANSMISSIONS USED IN VEHICLES CURRENTLY OR PREVIOUSLY TITLED AS SALVAGED,
SCRAPPED, JUNKED OR TOTALED.
·
DAMAGE CAUSED BY LACK OF MAINTENANCE
OR BY THE USE OF TRANSMISSION FLUIDS NOT RECOMMENDED IN THE OPERATORS MANUAL – DEFECTS AND DAMAGE CAUSED BY ANY
OF THE FOLLOWING ARE NOT COVERED:
-
FAILURE
TO FOLLOW THE RECOMMENDATIONS OF THE MAINTENANCE SCHEDULE INTERVALS APPLICABLE
TO THE TRANSMISSION;
-
FAILURE
TO USE TRANSMISSION FLUIDS OR MAINTAIN TRANSMISSION FLUID LEVELS RECOMMENDED IN
THE OPERATOR’S MANUAL
·
MAINTENANCE –
·
REPAIRS BY
·
EXTRA EXPENSES – ECONOMIC LOSS AND EXTRA EXPENSES
ARE NOT COVERED. EXAMPLES INCLUDE BUT
ARE NOT LIMITED TO: LOSS OF VEHICLE USE; INCONVENIENCE; STORAGE; PAYMENT FOR
LOSS OF TIME OR PAY; VEHICLE RENTAL EXPENSE; LODGING; MEALS; TOWING; TRAVEL
TIME; TRAVEL MILEAGE; OR OTHER TRAVEL COSTS.
WARRANTY AND LIABILITY
LIMITATION
THIS WARRANTY IS THE
ONLY WARRANTY APPLICABLE TO THE REMANUFACTURED ALLISON TRANSMISSION MODELS SOLD
BY ATS TRANSMISSION AND IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTIABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. ATS TRANSMISSION
DOES NOT AUTHORIZE ANY PERSON TO CREAT FOR IT ANY OTHER OBLIGATION OR LIABILITY
IN CONNECTION WITH SUCH TRANSMISSIONS.
ATS TRANSMISSION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY EVEN IF
IT HAS BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES.
QUESTIONS
IF YOU HAVE ANY QUESTIONS REGARDING THIS WARRANTY OR THE
PERFORMANCE OF WARRANTY OBLIGATIONS, YOU MAY CONTACT ATS TRANSMISSION, OR WRITE
TO:
ATS TRANSMISSION
SERVICE
PH: 800-745-3904
FAX: 817-861-5311